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Where can I get my hearing aids reprogrammed or tuned?


We can adjust hearing aids entirely over the phone now. As long as you have an iPhone or Android phone, it’s extremely easy to do and requires minimal knowledge of how to work your phone. It provides major benefits for our patients, as we can now adjust hearing aids in environments they struggle with, such as their own home. We offer unlimited adjustments completely free as long as that hearing aid still works. - Alternatively, the hearing aids are unlocked and can be adjusted and service by any authorized provider of that manufacturer.

Hearing aid virtual remote care visits represent a transformative approach in audiological care, leveraging technology to bridge the gap between patients and licensed specialists or audiologists. Through hearing aid apps, patients have the unique opportunity to access comprehensive hearing care without the need to leave their homes. This innovative service is not only convenient but also crucial for individuals with mobility challenges or those living in remote areas.

How It Works

1. Connectivity Through Apps: Modern hearing aids are equipped with Bluetooth or wireless connectivity, allowing them to interface directly with smartphone applications developed by hearing aid manufacturers. These apps serve as the control center, enabling remote care functionalities.

2. Virtual Consultations: Patients can schedule virtual appointments through the app or associated telehealth platforms. During these sessions, they can see and speak with licensed audiologists or hearing care specialists in real-time, using video conferencing technology. This face-to-face interaction ensures that patients receive personalized care and can discuss their concerns as if they were in the same room as their provider.

3. Remote Hearing Tests: Specialists can administer hearing tests remotely by sending audio signals to the patient's hearing aids through the app. The patient's responses are then relayed back to the specialist in real-time. This method allows the audiologist to assess the patient's hearing capabilities accurately and adjust the care plan accordingly.

4. Adjustment of Hearing Aids: One of the most significant advantages of virtual remote care is the ability to fine-tune hearing aids remotely. Based on the hearing test results and the patient's feedback, specialists can adjust the settings of the hearing aids, such as volume, frequency response, and noise reduction levels, all without the patient needing to visit a clinic.

5. Running Remote Diagnostics: Beyond adjusting settings, specialists can also run diagnostics to check the health and performance of the hearing aids. This can include battery status, microphone functionality, and overall device performance, ensuring that the hearing aids are functioning optimally.

Benefits for Patients

  • Convenience: Patients can access high-quality care from anywhere, eliminating the need for travel and reducing the time commitment required for appointments.

  • Immediate Adjustments: Feedback can be provided instantly, and adjustments made in real-time, allowing for immediate improvement in hearing aid performance.

  • Personalized Care: Virtual visits enable continuous, personalized monitoring and adjustments by the specialist, ensuring that the patient's hearing aids are always optimized for their current hearing needs.

  • Safety: Particularly important during times when in-person visits pose health risks, virtual care provides a safe alternative for receiving hearing aid support.

How to Access Virtual Remote Care

Patients interested in accessing virtual remote care should first ensure their hearing aids are compatible with the manufacturer's app and have the necessary connectivity features. Downloading the app and creating an account is typically the first step, followed by scheduling an appointment or requesting support through the platform. It's important for patients to have a stable internet connection and a device with a camera and microphone for the best experience during virtual visits.

In conclusion, virtual remote care visits for hearing aid users have made audiological care more accessible and convenient than ever before. By leveraging technology, patients can enjoy personalized, high-quality care from licensed specialists, ensuring their hearing aids are always performing at their best, no matter where they are.

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