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How long is the trial period and Money Back Guarantee?


30-Day Money Back Guarantee & 100% Full Refund Policy

At Nova Hearing Centers, your satisfaction is our top priority. We stand behind the quality and effectiveness of our products with a steadfast commitment, offering you peace of mind with every purchase. Understanding that peace of mind means the freedom to try our products without financial risk, we are proud to offer a 30-Day Money Back Guarantee.

Our Promise to You

If for any reason you are not completely satisfied with your purchase, you are entitled to a no-questions-asked 100% Full Refund within 30 days of the purchase date. We strive to make this process as hassle-free as possible, ensuring that your experience with us is nothing short of exceptional.

How It Works

  1. Trial Period: From the moment you receive your product, your 30-day trial period begins. We encourage you to experience the full benefits of your purchase during this time.

  2. Decision to Return: If you decide that the product is not right for you, simply contact our customer service team within the 30-day period. Our friendly staff will guide you through the return process and ensure that it is smooth and straightforward.

  3. Return the Product: You will be asked to return the product, preferably in its original packaging. Further instructions and a return shipping label (if applicable) will be provided by our customer service team.

  4. Receive Your Refund: Once we receive your returned item and verify its condition, we will process your 100% refund. The refund will be credited back to your original method of payment within a specified number of days, depending on your payment provider's policies.

Please Note:

  • The 30-Day Money Back Guarantee applies to all products purchased directly from Nova Hearing Centers through our official website or authorized retailers.

  • Products must be returned in good condition, with all original accessories and packaging, to qualify for a full refund.

  • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

Your Trust Is Our Asset

We believe that trust is the foundation of a great customer relationship. This policy is our way of showing you that we are confident in our products and committed to ensuring your satisfaction. With our 30-Day Money Back Guarantee, we hope to build trust and provide you with a risk-free shopping experience.

For any questions or assistance with your return, please do not hesitate to contact our customer service team. We are here to support you every step of the way.

Thank you for choosing Nova Hearing Centers. We look forward to serving you and exceeding your expectations.

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